PRIVACY POLICY

Dr. Lhotka Organic Products GmbH takes the protection of your data seriously. Data security and the protection of your privacy when processing personal data is an important concern for us, which we take into account in our business processes. We process your personal data exclusively on the basis of the statutory provisions. In the following, you will be informed about the most important aspects of data processing in connection with the website of Dr. Lhotka Organic Products GmbH.

1. general information

1.1 The data controller is Dr. Lhotka Organic Products GmbH, with its registered office in Vienna, Austria.

1.2 You have the following rights in relation to your personal data processed by the data controller: - Right to access the personal data processed by the data controller from the above-mentioned data controller (Art. 15 GDPR) - Right to rectify the personal data processed in case they are not correct or to supplement them if changes have occurred (Art. 16 GDPR) - Right to erasure of the personal data processed unless they are required for other overriding reasons or legal obligations (Art. 17 GDPR) - Right to restriction of processing in connection with a request for erasure and objection (Art. 18 GDPR) - Right to receive the processed personal data in a structured, commonly used and machine-readable format as well as to transfer them to third parties (Art. 20 GDPR) - the right to object to the sending of direct marketing (Art. 21 GDPR) - the right to lodge a complaint with the supervisory authority (Art. 77 GDPR) - the right to withdraw consent to the processing of personal data at any time (Art. 7(3) GDPR).

1.3 You may exercise your rights by contacting us as set out in section 11.

2. data processing for the performance of the contract

2.1 For the purpose of fulfilling the contract and for the performance of pre-contractual measures, the data controller processes the following data collected/provided by you: - First and last name - Billing address - Delivery address - Telephone number - E-mail address - Goods purchased - Date of purchase

2.2 Failure to provide the data necessary for the performance of the contract/for the implementation of pre-contractual measures will result in a contract not being concluded.

2.3 The personal data will only be stored for as long as is necessary for the fulfilment of the purpose and/or for the fulfilment of legal obligations and/or for contractual legal claims.

2.4 Data is only transmitted to third parties if this is necessary for the implementation of pre-contractual measures/fulfilment of the contract. Such a necessity is given in particular in connection with the processing of payment and shipping.

2.5 In the course of the shipping process, the data listed under point 2.1 will be forwarded to the following recipients in particular: - byrd technologies GmbH, Erzherzog Johann Platz 1, 1040 Vienna, Austria

2.6 Payment processing and the associated processing of bank and/or credit card information is carried out by third-party providers (PayPal, Klarna - Sofort Banking, Stripe). This data is not transmitted to the responsible party and is therefore not processed by the latter. The respective data protection declarations of these third-party providers must be observed.

2.7 In the case of payment transactions with (individual) entrepreneurs, the following categories of data are processed in addition to the categories of data mentioned in point 2.1: - bank and account data

3. data processing when contacting us

3.1 The personal data you provide when contacting the person responsible will only be processed to the extent necessary to deal with your request.

4. data processing for advertising purposes / newsletter

4.1 Data processing for advertising purposes / for sending newsletters will only take place if you have submitted a declaration of consent to this effect.

4.2 Likewise, contact will only be made after consent has been given.

4.3 The newsletter serves in particular to inform you about new products, special offers and events of Dr. Lhotka Organic Products GmbH.

4.4 The following personal data will be processed for this purpose: - First name and surname - Address - E-mail address - Purchased products

4.5 The data listed under point 4.4 will be transmitted for the purpose of sending the newsletter to the following processor, with whom a processing contract has been concluded: - Avenue 81, Inc. 1st Avenue, Suite 200, Minneapolis, MN 55401 (drip.com)

4.6 Please note once again that if you have given your consent, you may revoke it at any time (see point 1.2). To exercise this right, please contact the contact details listed under point 11 or use the contact option provided for this purpose in the newsletter.

5. data processing for other purposes

5.1 Data processing beyond the purposes listed under points 2, 3 and 4 shall only take place insofar as the controller is legally entitled and/or obliged to do so.

5.2 Furthermore, data will only be processed if and insofar as you have given your consent to such processing.

6. cookies

6.1 The website of the responsible party uses cookies. Cookies are small files that allow this website to store specific information related to the user on the visitor's computer while visiting this website. Cookies help to determine the frequency of use and the number of users of this website, as well as to make the offers of this website comfortable and efficient for you.

6.2 Session cookies, which are only temporarily stored for the duration of your use of this website, and permanent cookies, which are used to record information about visitors who repeatedly access this website, are used.

6.3 The purpose of the use of these cookies is to be able to offer an optimal user experience as well as to recognise visitors and to be able to present a website that is as attractive as possible and interesting content in the event of repeated use.

6.4 The content of a permanent cookie is limited to an identification number. Name, IP address etc. are not stored. Individual profiling of your usage behaviour does not take place.

6.5 You can deactivate the storage of cookies in your browser, limit them to certain websites or set your web browser to notify you as soon as a cookie is sent. Furthermore, you have the option of deleting stored cookies from the hard drive of your PC at any time. 6.6 In addition, you have the option to refuse your consent to the use of permanent cookies when accessing the website of the responsible party.

6.7 It is also possible to use the website without cookies. However, the deactivation of cookies / a refusal of consent may lead to limited functionality of the website.

7. google analytics

7.1 The website of the responsible party uses Google Analytics, which also uses cookies.

7.2 Google Analytics is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (hereinafter "Google").

7.3 A contract on commissioned data processing has been concluded with Google.

7.4 Your IP address will be anonymised. This means that your IP address is shortened and thus a clear identification is not possible.

7.5 You can find detailed information on data protection in connection with Google Analytics at the following Internet address: https://support.google.com/analytics/answer/6004245?hl=de&ref_topic=2919631 7.6 You have the option of downloading a browser add-on that allows you to prevent the use of your data by Google Analytics. You can find this under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

8. other third party providers used

8.1 In order to provide an optimal user experience, to recognise visitors and to present the most attractive website and content on repeat visits, and to better understand our customers, we use software from the following provider: - Bubblestorm Management (Proprietary) Limited, Unit 1, Canal Edge 1, Entrance B, Tyger Waterfront, Carl Cronje Drive, Belville, 7530, Cape Town 8.2 No personal data is passed on by the controller to this company.

9. disclosure of data to third parties

9.1 Your personal data will only be passed on to third parties if this is necessary for the fulfilment of the contract and/or pre-contractual measures (see point 2.4). 9.2 Beyond this, your personal data will only be passed on to third parties with your consent.

10. data security

10.1 Dr. Lhotka Organic Products GmbH attaches great importance to data protection.

10.2 In order to guarantee this in the best possible way, appropriate technical and organisational security measures are used.

10.3 In particular, this is to protect your processed personal data against manipulation, destruction, loss and unauthorised access. 11. contact details Dr.Lhotka Organic Products GmbH Dannebergplatz 19/8 A-1030 Vienna +43 1 286 49 915 office@drlhotka.com

Copyright

 

The content and works created by the site operators on these pages are subject to Austrian copyright law. Duplication, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. This applies in particular to photos and texts. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately.

Conditions of participation for Dr. Lhotka Vienna Organics competitions

This competition is run by Dr. Lhotka Vienna Organics GmbH & CoKg .This promotion is in no way affiliated with, sponsored, endorsed or organised by Facebook, WhatsApp or Instagram. If nothing is stated, the competition will run for 4 days from the publication of the competition post.

 

Dr. Lhotka Vienna Organics GmbH & reserves the right to change or completely discontinue the competition at any time without this giving rise to any claims on the part of the participants.

Violation of these conditions of participation will lead to exclusion from the respective competition.

1. participation

Participation in the promotion takes place via the post on the respective social media platform, in the form of a comment under the competition post or by sending in an entry requested in the post by post, WhatsApp or e-mail. Participation is not associated with any costs and is independent of an order. An order does not affect the chances of winning.

 

The competition is open to anyone who is at least 18 years old, a permanent resident of the Dr. Lhotka Vienna Organics fan page or a subscriber to the Dr. Lhotka Vienna Organics pages.

How can one participate?

The respective conditions of participation are explicitly stated in the respective competition. As a rule, participation takes place via a comment.

With this comment or the sending of the competition entry, the conditions of participation are accepted.

 

Manipulation, disruption of the competition, the use of unauthorised aids of any kind and participation with false accounts are prohibited and will result in exclusion from the competition. There is no right to participate.

2. selection of winners/ third party rights

The comment submitted by the participant must fit the theme of the competition issued by Dr. Lhotka Vienna Organics GmbH & CoKg.

 

Contributions that violate legal provisions, the rights of third parties or morality and/or that contain defamatory, discriminatory, offensive, racist or otherwise objectionable content are expressly not permitted. Dr. Lhotka Vienna Organics GmbH & CoKg expressly reserves the right to remove such entries without prior notice and without stating reasons and to exclude and block the participant from the competition.

 

The participating person affirms that he or she is the owner of all rights to Dr. Lhotka Vienna Organics GmbH & CoKg for participation in this competition and for the granting of the rights to his or her entry listed in section 3. Furthermore, he/she assures that his/her entry does not violate applicable law, in particular morality, nor is it discriminatory, nor does it violate religious and cultural views and values, personal rights, copyrights and/or other rights of third parties.

 

Should third parties assert claims against Dr. Lhotka Vienna Organics GmbH & CoKg due to infringement of their rights, the participant shall indemnify Dr. Lhotka Vienna Organics GmbH & CoKg against all claims of third parties upon first request. The indemnification shall also include the reasonable costs incurred by Dr. Lhotka Vienna Organics GmbH & CoKg in this connection, in particular the necessary costs of legal representation.

 

The participating person is prohibited - naturally or legally - from misusing his/her contribution for advertising purposes, harassing, discriminating against or insulting other participants.

3. granting of rights

 Dr. Lhotka Vienna Organics GmbH & CoKg will use the entry submitted by the participant exclusively for the purpose of conducting the competition. By participating in the competition, the participant agrees that, in the event of winning, his/her entry including first name and abbreviated surname may be published. The publication will take place on the communication channels of Dr. Lhotka Vienna Organics GmbH & CoKg.

 

4. determination of profits

After the end of the competition, the winning persons will be drawn at random. The prizes will be described in the entry post. The winners will be contacted directly under your comment and by private message on Facebook Messenger.

 

The winners are requested to respond to this message within 2 weeks of the announcement or notification of the prize, stating their full name and address. If the winner fails to do so within this period, he/she will forfeit his/her claim to the prize. 

 

The legal process is excluded.

 

Cash payment of the value of the prize is not possible. The prize is not transferable. Vouchers will be deposited on the customer account of the winning person and can be redeemed with the next order. If the winner does not yet have a customer account with bab Dr. Lhotka Vienna Organics GmbH & CoKg, a customer account will be created if necessary.

 

The winning persons will be marked in the post under their comment or notified by private message and possibly announced on the Dr. Lhotka Vienna Organics GmbH & CoKg fan page. First name written out in full, last name abbreviated. The announcement is made without guarantee.

5. data protection information prize games

Information on the processing of your data and your rights

 

With this data protection information, we inform you about the processing of your personal data in connection with the implementation of a competition by us and about the rights to which you are entitled.

5.1 Data controller & data protection officer

The responsible party in terms of data protection law is Dr. Lhotka Vienna Organics GmbH & CoKg

If you have any questions about data protection, you can contact our data protection officer at: office@drlhotka.com

5.2 Data we process from you and the purpose of the processing

Within the scope of your participation in the competition, we process the following data at most:

• Name, first name
• Address
• Telecommunications data
• E-mail address
• Social media account data

 

The purposes of the processing are:

• Implementation of the competition
• Determination of the winners
• Information / announcement of winners with first name and abbreviated surname
• Communication with the winners and delivery of the prize

Legal basis:

• Art. 6 para.1 lit a. DSGVO

By participating, you give your consent to the processing of your data for the purpose of the competition. Of course, you can revoke your consent at any time with effect for the future.

• Art. 6 para. 1 lit. b DSGVO

With the acceptance of our conditions of participation, a free prize draw contract is concluded.

5.3 Other recipients of your data

Your data will be passed on if a legal basis permits this.

Transfer to processors within the scope of Art. 28 DSGVO

Processors used by us (Art. 28 DSGVO), in particular in the area of IT services, who process your data for us in accordance with your instructions. You can find an overview of Baby Walz's order processors in our data protection declaration at https://www.baby-walz.de/datenschutz/.

 

For the performance of a contractual relationship

If it is necessary for the performance of the contract with you, further recipients may be shipping service providers and telecommunications providers.

 

Disclosure due to a legal obligation

In the event of a legal or official obligation, we will pass on your data to public bodies or institutions (authorities, for example in the context of criminal prosecution).

 

Other bodies, insofar as you have given us consent

If you have given your explicit consent, we will also pass on your data to other bodies. However, this is done within the limits of your verifiable consent.

5.4 Duration of data storage - how long will your data be stored?

Earmarked storage period

As a matter of principle, we only process the data as long as this is necessary for the implementation of the competition. This means that the data will be deleted immediately after the competition has been completed.

 

Storage due to legal requirements

In addition, however, we are subject to various storage and documentation obligations, which result, among other things, from the German Commercial Code or tax law. Insofar as statutory retention obligations exist, the relevant personal data is stored for the duration of the retention obligation. This applies in particular to the data of the winners, whose data we must regularly store for 10 years in accordance with § 257 HBG (German Commercial Code) and § 158 AO (German Fiscal Code); the period begins with the year following the transmission of the winnings.

 

Storage until revocation of your consent

If the data processing is based on consent until revocation, we will process your data until you revoke your consent.

5.5 Transfer of Your Data to a Third Country & Automated Decision Making

Your personal data is generally processed by us in data centres in the Federal Republic of Germany or the European Union.

A transfer to a third country is only possible if you have given us your consent or if we have concluded a contract for commissioned processing in accordance with Art. 28 DSGVO, taking into account the EU standard contractual clauses or other suitable guarantees.

Automated decision-making does not take place.

5.6 Your rights

Every natural person has certain rights, which are defined in particular in Articles 15 to 21 and 77 of the GDPR. In principle, you have the following rights, which you can claim from us.

 

Right to revoke consent given in accordance with Art. 7 DSGVO

You can revoke your consent at any time without giving reasons with effect for the future.

 

Right to information according to Art. 15 DSGVO (restrictions possible according to § 34 BDSG)

You have the right to request information about the data processed about you and the purposes of the processing at any time.

 

Right of rectification according to Art. 16 DSGVO

If you discover that we are processing incorrect or incomplete data about you, you have the right to rectification.

 

Right to deletion according to Art. 17 DSGVO (restrictions possible according to § 35 BDSG)

You have the right to request the deletion of your personal data that we process about you at any time. If complete deletion is not possible, for example because we have to comply with legal retention obligations or we can assert legitimate interests for another reason, we restrict your data until final deletion.

 

Right to restriction of processing according to Art. 18 DSGVO

You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to check this. You have the right to request the restriction of the processing of your personal data for the duration of the check.
• If the processing of your personal data was / is unlawful, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it to exercise, defend or enforce legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
• If you have lodged an objection in accordance with Art. 21 (1) of the Data Protection Regulation, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

 

Right to data portability according to Art. 20 DSGVO

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.

Right to object to certain processing operations and direct marketing under Article 21 of the GDPR

If the data processing is based on Art. 6 (1) e or f DSGVO, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims (objection under Article 21(1) of the GDPR).

 

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct advertising (objection pursuant to Art. 21 (2) DSGVO).